Facilities operations and maintenance encompasses a broad spectrum of services, competencies, processes, and tools required to assure the built environment will perform the functions for… Read More »Service Delivery Manager: Where is your data physically located and how is it managed?
For on premises software, and with the choices around switching to cloud and SaaS in some cases, it is best to know your current spend… Read More »CapEX IT Model: What is the best outcome for customers and consumers?
Collaboration, and machine learning integrations on a single content platform to drive unmatched efficiency, actually, every time you write the new file, it would create… Read More »Service Delivery Manager: Where is your data physically located and how is it managed?
Itsm offers visibility, accessibility, speed, quality and replicability for all areas of the infrastructure. As well as optimized and automated management of it environments, your… Read More »IT Service Desk: Why do it managers decide to adopt IT Service Management and implement ITIL?
SLA defines the boundaries of outsourcing project in terms of the functions and services that the service provider will deliver and identifies the service standards… Read More »Service Level Agreements: What service level agreement (SLA) will there be?
Each module supports a specific business goal and uses a simple, well-defined interface to communicate with other sets of services, small business owners who want… Read More »Sarbanes-Oxley: How does an IT manager approach the cloud for infrastructure and applications?
Service Delivery Manager: How could your business revolutionize the way it manages field service from end to end?
A typical service desk manages incidents (service disruptions) and service requests (routine service related tasks) along with handling user communications for things like outages and… Read More »Service Delivery Manager: How could your business revolutionize the way it manages field service from end to end?
Cloud Security Standards: What have you done to optimize IT management of your virtualised environment?
Many organizations think that by moving your data to the cloud, the service provider will have to be responsible for the security of your data,… Read More »Cloud Security Standards: What have you done to optimize IT management of your virtualised environment?
In a highly competitive market, service-based businesses need to capitalize on any opportunity to set themselves apart from (often very similar) competitors, operations management refers… Read More »SOC 2: Where and how is IT managed at a high level within your organization?
Achievement of Business Value: What new approaches are other organizations taking toward IT management?
While organizations innovate and create values through digital business, a set of new risks are emerging, cyber risk can come from data breaches or cyber… Read More »Achievement of Business Value: What new approaches are other organizations taking toward IT management?