Identifying and managing the needs of each customer segment is critical in determining the amount and types of communications spent for each group, as your… Read More »IT Capabilities: Do you quantify the value of the AI capabilities of the product?
(ii) development and management of an approved list of categories of property and services that could be eligible for preferential consideration in the procurement process,… Read More »Secure Coding: Is the code being integrated into the project fully vetted by IT management and approved?
SLA defines the boundaries of outsourcing project in terms of the functions and services that the service provider will deliver and identifies the service standards… Read More »Service Level Agreements: What service level agreement (SLA) will there be?
Each module supports a specific business goal and uses a simple, well-defined interface to communicate with other sets of services, small business owners who want… Read More »Sarbanes-Oxley: How does an IT manager approach the cloud for infrastructure and applications?
For effective risk management, it is important that similar effort be devoted to the identification and management of opportunities and threats to maximise value to… Read More »CISA: What are attributes of good IT management?
Ensure that pertinent information is easily available in the most efficient manner, to the right person, in the correct format, in a timely manner anywhere… Read More »Information Technology Management: How would remote management improve the value of the applications you listed?
Business continuity planning (or business continuity and resiliency planning) is the process of creating systems of prevention and recovery to deal with potential threats to… Read More »IT Service Continuity Management: Should you just hire a full-time it manager?
Access controls are security features that control how users and systems communicate and interact with other systems and resources . Central Management Integration management is… Read More »Information Technology Management: Does the public hav individual assigned the project?
Market risk, credit risk, and the alternative approach to managing all risks within a single, managing risk well is foundational to your purpose and values… Read More »COSO ERM: What is financial risk and how is it managed?
A typical service desk manages incidents (service disruptions) and service requests (routine service related tasks) along with handling user communications for things like outages and… Read More »Service Delivery Manager: How could your business revolutionize the way it manages field service from end to end?